Term and Conditions

1. Welcome to UMP ATTIRE Shop

Welcome to UMP ATTIRE Shop, your trusted partner in professional sports officiating equipment. These Terms and Conditions govern your use of our website and services. By accessing umpireuniformus.com and making purchases, you agree to these terms, which reflect our commitment to excellence and precision—the same qualities you bring to the field.

2. User Obligations and Responsibilities

2.1 Account Registration and Security

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Be at least 18 years old or have parental consent

2.2 Prohibited Activities

You may not:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission
• Misrepresent your identity or provide false information

3. Products and Services Description

3.1 Product Categories

UMP ATTIRE Shop specializes in high-performance officiating equipment including:

• Protective Gear: Ankle-Bands, Arm-Wrist-Guards, Chest-Protectors
• Apparel: Clothing, Caps, Cold-Weather-Accessories
• Equipment: Base-Plate-Shoes, Ball-Bags, Flip-Coins, Game-Warning-Penalty-Cards
• Accessories: Bags-Tools, Belts, Chain-Clips, Flags
• Specialized Products: Cooling-Products-Recovery, Down-Indicators

3.2 Product Quality and Performance

All our products are designed to meet the demanding standards of sports officials. We ensure:

• Professional-grade materials and construction
• Rigorous quality control standards
• Performance-tested designs for officiating requirements
• Continuous product improvement based on official feedback

3.3 Service Availability

We ship worldwide except to certain Asian countries and remote regions. Service limitations may apply based on:

• Customs regulations and import restrictions
• Shipping carrier service areas
• Product-specific legal requirements

4. Order and Payment Terms

4.1 Order Processing

When you place an order:

• Orders are processed within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• You will receive order confirmation and tracking information
• We reserve the right to cancel orders for pricing errors or stock issues

4.2 Payment Methods

We accept the following payment methods:

• Credit Cards: Visa, MasterCard, JCB
• Digital Payments: PayPal
• All transactions are processed securely through encrypted channels

4.3 Pricing and Fees

All prices are listed in USD and include:

• Product cost
• Standard packaging
• Basic insurance for shipments

Additional charges may include:

• Shipping fees (unless order qualifies for free shipping)
• Customs duties and import taxes (customer responsibility)
• Expedited shipping surcharges

4.4 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

5. Returns and Exchanges

5.1 Return Eligibility

We accept returns under the following conditions:

• Return window: 15 days from delivery date
• Items must be unused and in original packaging
• All original tags must be attached
• Proof of purchase (order number or receipt) required

5.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

• Chest-Protectors (direct body contact)
• Arm-Wrist-Guards (personal protective equipment)
• Any used, worn, or damaged items
• Products with removed tags or damaged packaging

5.3 Return Process

Follow these steps for returns:

1. Email [email protected] within 15 days of delivery
2. Include required information and return reason
3. Wait for return authorization and instructions
4. Ship items to our Returns Department with authorization number

5.4 Refund Information

• Refunds processed within 5-10 business days after return approval
• Original shipping fees non-refundable for change of mind returns
• Refunds issued to original payment method
• International returns subject to currency exchange rates

6. Intellectual Property

6.1 Ownership Rights

UMP ATTIRE Shop owns all intellectual property related to:

• Website design, layout, and content
• Product designs, logos, and branding
• Photography and product images
• Written content and product descriptions

6.2 Permitted Use

You may:

• View and display website content for personal use
• Print product information for personal reference
• Share product links via social media with proper attribution

6.3 Restrictions

You may not:

• Copy, modify, or distribute website content without permission
• Use our branding or logos without written consent
• Reverse engineer our website or systems
• Create derivative works based on our intellectual property

7. Liability Limitations

7.1 Product Liability

UMP ATTIRE Shop’s liability is limited to:

• The purchase price of defective products
• Direct damages caused by proven manufacturing defects
• Replacement or refund for non-conforming goods

7.2 Limitation of Damages

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Personal injury from improper product use
• Delays caused by shipping carriers or customs
• Events beyond our reasonable control (force majeure)

7.3 Product Use and Safety

Customers agree to:

• Use products only for their intended officiating purposes
• Follow all product safety guidelines and instructions
• Inspect equipment regularly for wear and damage
• Replace protective gear according to manufacturer recommendations

8. Privacy and Data Protection

We respect your privacy and protect your personal information. Our Privacy Policy (available on our website) details how we:

• Collect and use your personal data
• Protect your payment information
• Handle cookies and website analytics
• Comply with data protection regulations

9. Dispute Resolution

9.1 Contact Process

Before initiating formal proceedings:

• Contact our customer service team at [email protected]
• Allow 30 days for resolution attempts
• Provide detailed information about your concern

9.2 Governing Law

These terms are governed by the laws of Washington, US. Any legal proceedings shall be conducted in the appropriate courts of Washington.

10. Changes to Terms

We reserve the right to update these Terms and Conditions. Changes will be:

• Posted on our website with effective dates
• Communicated via email for significant changes
• Applied to all new orders placed after the effective date

Continued use of our website constitutes acceptance of updated terms.

11. Contact Information

For questions about these Terms and Conditions:

• Email: [email protected]
• Response Time: 1-2 business days
• Business Address: 615 Q Street Northwest, Washington, US 20001
• Phone: Available for urgent matters (contact via email first)

12. Our Commitment to You

At UMP ATTIRE Shop, we’re committed to serving sports officials with the same precision and reliability you demand on the field. These terms are designed to ensure transparency, protect both parties, and maintain the high standards that define our brand. Thank you for trusting us with your officiating equipment needs.

Just as you trust our Base-Plate-Shoes and Ball-Bags for performance on the field, trust our commitment to your complete satisfaction off the field.